in the clouds Clutch

safe for all hair types

1. Find what you want to order: Browse through the selection of assessories in stock and select the ones you want buy.
2. Add the hair accessories to your shopping cart: Once you have selected the hair items you want to purchase, add them to your cart.
3. Proceed to checkout: Once you have added all the hair clips you want to purchase to your shopping cart, create an account and then proceed to checkout.
4. For more information about your account or how to place orders with Birdie Co. click on our Reach Out page and we will be happy to help you.

• Shipping options: Birdie Co. uses standard shipping, but can expedite items if needed.
• Processing time: All orders received will be shipped out within 2 business days.
• Shipping time: Most of our items take between 2-5 days to ship.
• Shipping rates: If you spend $20 you qualify for free standard shipping in the United States. All other rates will be calculated at checkout.
• Codes: Use code FREESHIP if you spend of $20 & code LOCAL if you want to pick up your order.
• Tracking information: After you checkout, your tracking information will be sent to your email.
• Shipping delays: If there are delays in shipping due to factors beyond Birdie Co.'s control, such as weather, carrier issues, or customs delays we will let you know by email.
• Delivery problems: Explain what to do if a shipment is lost, damaged, or delayed, and provide contact information for customer support.
• International shipping: Fees for international shipping, such as customs duties or taxes will be the purchaser's responsibility.
• Address changes: Reach out to us using our contact bar to let us know of any address changes. If we have not mailed out your package we will be happy to change addresses.

• Returns are accepted within a 30 days from the date of purchase.
• The item must be in its original condition, unused and in its original packaging.
• Certain items may be excluded from returns (e.g. final sale items, personalized or custom-made items).
• The customer is responsible for the cost of return shipping, unless the item is defective or the return is due to an error on the part of the seller.
• Refunds may be issued in the original form of payment or as store credit.
• If the item was damaged during shipping, the seller may provide a replacement or issue a refund.
• The seller reserves the right to refuse a return if the above conditions are not met.
• If you have any questions about purchasing or returns, do not hesitate to reach out to us!